DAMAGED OR WRONG?
THAT’S DIFFERENT.
Contact us within 48 hours with your order number and a clear photo. We will put it right.
EVERY INGREDIENT. EVERY DOSE. NOTHING HIDDEN.
A CLEAR RETURNS PROMISE
CHANGED
YOUR MIND?
Start within 30 days of delivery. We will explain the next step in plain English.
✓
YES, SEND IT BACK.
- Unopened products with the seal intact
- Return requested within 30 days of delivery
- Order number included so we can identify it
×
LET’S TALK FIRST.
- Opened supplements or change-of-mind returns after opening
- Products damaged after delivery
- Returns sent without contacting us first
THREE SIMPLE STEPS
MESSAGE.
PACK.
RETURN.
Do not send anything until we reply with the return instructions.
- 01CONTACT US
Choose “Return an order” and include your order number.
- 02PACK IT SAFELY
Keep the product sealed and protect it for the journey back.
- 03REFUND REVIEWED
Once accepted, the refund is sent to the original payment method.
RETURN POSTAGE
WHO PAYS?
Change-of-mind postage is paid by the customer. If we made the mistake, we cover the reasonable return cost.
REFUND TIMING
ALLOW 5–10 DAYS.
After approval, banks and payment providers can take several working days to show the refund.
READY TO START?
TELL US WHAT HAPPENED.
⚗ WE READ THE RESEARCHYou don’t have to.
✓ 30 DAY GUARANTEELove it or return it.
♙ SECURE PAYMENTSProtected checkout.
◎ EXPERT SUPPORTReal help, no scripts.