THE QUICK ANSWER
GOOD
QUESTIONS.
Short answers first. If yours is not here, ask us.
ASK A QUESTION →01 / PRODUCTS
CHOOSING WHAT FITS.
Where should I start?+
Start with the result you want. The six mixes combine several ingredients for one goal; the individual products keep it to one main ingredient. The 30-second finder can narrow it down.
What makes ALL TOLD different?+
We show the ingredient, amount, purpose, evidence and important limitations in one place. No proprietary blend and no miracle wording.
Are the products suitable for vegans?+
Not all of them. Collagen Peptides and Skin Mix contain provisional bovine collagen. Check the final label before buying.
02 / ORDERS + DELIVERY
AFTER YOU PAY.
What does UK delivery cost?+
The provisional launch plan is £3.95 standard delivery, free when the basket reaches £40. The exact charge is shown before payment.
How long does delivery take?+
Allow 1–2 working days for packing, followed by an estimated 2–4 working days after dispatch. Tracking is emailed when the parcel leaves us.
Can I change my delivery address?+
Contact us immediately. We can change it only before carrier handover.
03 / SUBSCRIPTIONS
YOU STAY IN CONTROL.
How does delivery every 30 days work?+
You receive a fresh supply every 30 days and save 10% versus the one-time price. The next date and price are shown in your account.
Can I pause or cancel?+
Yes. Manage it through your account before the next renewal. Orders already processed cannot always be stopped.
Do I have to subscribe?+
No. Every product also has a one-time purchase option.
04 / RETURNS
CHANGED YOUR MIND?
What is the return window?+
Request a return within 30 days of delivery. Change-of-mind products must be unopened, sealed and resaleable.
What if an item arrives damaged or wrong?+
Contact us within 48 hours with the order number and a clear photo. We will explain the replacement or refund options.
05 / SAFETY
CHECK BEFORE YOU TAKE.
Can I combine several supplements?+
Check for repeated ingredients and total daily amounts first. More is not automatically better. Ask a pharmacist or clinician if unsure.
What about medicines, pregnancy or health conditions?+
Speak with a pharmacist or clinician before use. Supplements can interact with medicines and may be unsuitable during pregnancy, breastfeeding or with some conditions.
Where are allergens and warnings shown?+
The final label and product page will show full ingredients, allergens, directions and warnings before purchasing opens.
NOT ANSWERED?